31 Jul 2010

Support Center

Register Register a new account to submit new Tickets or manage subscriptions. Submit a Ticket Submit a new issue to a Department. Knowledgebase View categorized listing of all common frequently asked questions. Troubleshooter Take a step-by-step tour to find the solution to all your issues. Popular Knowledgebase Articles Views  Directory Listing Denied: This Virtual Directory does not allow contents to be listed. 113664  A potentially dangerous Request.Form value was detected from the client (txbFrom="...m Taylor 32012  I am getting the message "CS0016: Could not write to output file 'c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\application1\c11b43f6\cf3ec03\rizcntet.dll' . The directory name is invalid." 23219  Why do I see the error "500 Syntax Error, Command unrecognized: XXXX" 12291  SMTP error reply codes 10759  Login failed for user 'sa'. Reason: Not associated with a trusted SQL server connection. 6912  How do I determine which version of the .NET framework I am running? 6909  Reference: HTTP Error Codes 6662  Can I change my port settings? 6490  Unable to send message (503 Error: nested MAIL command) 6324  What is ETRN and how does it work? 6110  I installed .NET before installing IIS and now my ASPNET user does not exist? - HOWTO: Repair IIS Mapping After You Remove and Reinstall IIS 5661  ASP.NET Does Not Work with the Default ASPNET Account on a Domain Controller. 5529  501 HELO rejected, your site is banned because it is on the Open Relay list at or.orbl.org 5418  550 5.7.1 Unable to relay for user@domain.com when sending to an email acount on MailMax 5287  0x8004210A, 0x800CCC0B, or 0x8004210B Error Message 5280  I am getting the error: "550 relaying mail to account@externaldomain.com is not allowed, server IP configured to allow local mail only." when sending email to external domains with MailMax/WEB. 5066  Can I create an email address within a domain that can be setup to receive all email sent to accounts valid and invalid on that domain? (ex. Catchrest/Catchall Account) 5037  During installation I get "error 1609", and says ASP.NET/machine name can not be found/proper securities could not be placed. 4970  After I delete messages in MailMax/WEB, followed by reading a new message, I hit the browser back button and it deletes new unread messages. How can I fix this? 4959  What is a good open relay list that I can use with MailMax? How does the open relay check in MailMax 5.5 work? 4942  Can I change my user password in MailMax/WEB? 4855  I keep getting HTTP Error 404 - File or directory not found when trying to browse to MailMax Web. 4736  How do I install a MailMax Backup Server? 4634  Unable to send message (503 5.5.2 Sender already specified) 4533  After installing .NET v1.1 SP1, WebAdmin 5.5 no longer allows users to login 4494  HTTP 500 - Internal server error / Server Application Error 4490  I am getting the message Server Application Unavailable 4353  Cannot insert duplicate key in object 'Connections' 4296  You are not authorized to view this page: HTTP Error 403 - Forbidden 4163  Allowing IP litteral Email 4157  Why is the mail being processed slowly? 4090  550 You must SMTP Authenticate before sending to user@domain.com 3925  Why do I receive the error Insert Error: Column name or number of supplied values does not match table definition when trying to add a user to WebAdmin? 3898 Latest Knowledgebase Articles Date Added  This collection already contains an address with scheme http. There can be at most one address per scheme in this collection. SightMax Version 7 and 7.1 Error 21 Jul 2010 01:09 PM  SightMax 7.1 Server Installation on Servers with .NET 4.0 Framework - Unrecognized attribute ‘targetFramework’ 4.0 error 21 Jul 2010 12:14 PM  SightMax 7.1 - HTTP Error 500.21 - Internal Server Error Handler 29 Jun 2010 11:51 AM  SightMax 7.1 Browsing the SightMaxWebServices.svcan error occurred creating the configuration section handler for could not load type system.security.authentication.extendedprotection.configuration 24 Jun 2010 09:45 AM  SightMax Service Error when restart - 'webHttp' is not registered in the collection at system.serviceModel/extensions/behaviorExtensions 24 Jun 2010 08:29 AM  SightMax Server Installation issues with Helm 23 Jun 2010 01:24 PM  Error pagehandlerfactory-Integrated has a bad module 21 Jun 2010 12:49 PM  SightMax 7 Live Chat - How to customize the Offline Survey message (font, text) 18 May 2010 02:55 PM  How to make the Radiobutton Label white in the PostChat Survey in SightMax 7 14 May 2010 09:32 AM  SightMax 6 - Chat button icons not showing - maxReceivedsMessageSize too small 08 Apr 2010 11:15 AM  AddressAccessDeniedException - The pipe name could not be obtained for net.pipe://localhost/service/VisitorChat - Helm 30 Mar 2010 07:33 AM  SightMax 7 - Embedded Chat window - How to embed a chat window 10 Mar 2010 02:38 PM  SightMax 7 Live Chat - Cannot add duplicate collection entry of type 'add' with unique key attribute 'name' set to 'ScriptModule' 05 Mar 2010 12:48 PM  SightMax Installable Server 7.1 - Live Chat Server with SQL 2005 Express- Full Installation Guide 2008 01 Mar 2010 05:00 PM  SightMax Installable Server 6.0 - Video installation tuturial 04 Dec 2009 10:17 PM  SightMax Operator Console - Geolocation fix for Windows 7 64 bit machines 03 Dec 2009 10:10 AM  Operator console doesn't play the new chat request notification 03 Nov 2009 10:49 AM  How to migrate your SightMax Server - SightMax Installable Server 6.0 migration 23 Oct 2009 01:32 PM  SightMax 6.0 - Redirect the PostChat Survey 01 Oct 2009 07:40 AM  SightMax 6.0 - Error while deleting Queue 14 Aug 2009 09:07 AM  Disable PostChatSurvey in SightMax 6.0 without submitting the form 20 Jul 2009 11:55 AM  Click to Call Feature – an easy way to set it up using the SightMax Live Chat Software 06 Jul 2009 04:06 PM  How to disable the IIS isolation mode - SightMax Live chat 16 Apr 2009 12:12 PM  How to register your SightMax Installable Server on a Windows 2008 Server - Disable IPv6 23 Mar 2009 12:32 PM   Upgrading from SightMax 2.0 to SightMax 6.0 02 Mar 2009 01:41 PM  Windows 2008 - The pipe name could not be obtained for the pipe URL 04 Feb 2009 01:51 PM  SightMax 6.0 Troubleshooting - 404 Not found - How to add the SVC extension 21 Jan 2009 08:18 AM  SightMax3 Application pool closed unexpectedly IIS6 Application Pool - Unspecified Error / Service Unavailable 05 Jan 2009 01:26 PM  What protocols is SightMax using? 23 Dec 2008 12:30 PM  SightMax 6.0 Installation on Windows Server 2008 - Error 2738 . 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