SightMax 7 Live Chat - How to customize the Offline Survey message (font, text)

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	SightMax 7 Live Chat - How to customize the Offline Survey message (font, text)

Solution How to change the font:
If you want to change the font for the "Thanks for visiting all of our operators are offline" in your Offline Survey you will need to modify a CSS file on your server, inside your AgentInterface folder.

On the Server where the SightMax Server is installed go to
C:\InetPub\wwwroot\SightMax\AgentInterface\CSS and open chatWindow_style.css in Notepad.

Look for this line:
#AvailableState { position:absolute; top:21px; left:41px; width:400px;}

If you want to change the font to Times New Roman, then your line should look like this:
#AvailableState { position:absolute; top:21px; left:41px; width:400px; font: times new roman;}

How to edit the text:
If you want to change the text itself, then you will need to go to
C:\InetPub\wwwroot\SightMax\AgentInterface\scripts\ and open PrePostChat.js in Notepad; go to line 277.

Article Details

Article ID:

396

Created On:

18 May 2010 02:55 PM