SightMax 6 - Chat button icons not showing - maxReceivedsMessageSize too small

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	SightMax 6 - Chat button icons not showing - maxReceivedsMessageSize too small

Solution SightMax 6 - Chat button icons not showing even though everything else works correctly for other queues.

When browsing a test page for a queue the chat button icon appears, but it doesn't appear for a different one.

This is most likely happening due to the chat button image being too big.

Solution: in the AgentInterface\web.config add the maxReceivedsMessageSize="2147483647" to the IPC binding. So from these lines:
<netNamedPipeBinding>
    <binding name="ipcBinding" maxConnections="500">
     <readerQuotas maxArrayLength="65536" />
    </binding>
   </netNamedPipeBinding>

it will become:

<netNamedPipeBinding>
    <binding name="ipcBinding" maxConnections="5000" maxReceivedsMessageSize="2147483647">
     <readerQuotas maxArrayLength="2147483647" />
    </binding>
   </netNamedPipeBinding>

Article Details

Article ID:

393

Created On:

08 Apr 2010 11:15 AM