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Support Center » Knowledgebase » SightMax 7 - Embedded Chat window - How to embed a chat window
 SightMax 7 - Embedded Chat window - How to embed a chat window
Solution How to embed the chat window on a webpage with SightMax 7:

Assuming you have your Chat button javascript:

<!-- Chat tag for Test Account(ID: 15), Site example.com (ID: 20), Queue Support Team (ID: 41)  -->
        <table border='0'><tr><td>
            <a href="javascript: var e = window.open('http://www.mywebworld.com/exampledomain/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=105&siteID=200&queueID=401',
                'chatWindow','width=490,height=404,resizable=0,scrollbars=no,menubar=no,status=no');"
                onmouseout="top.status=''; return true;"
                onmousedown="top.status='Chat with a company representative';return true;"
                onmouseover="top.status='Chat with a company representative';return true;">
            <img border=0 src="http://www.mywebworld.com/exampledomain//SightMaxAgentInterface/chat.smgif?accountID=15&siteID=20&queueID=41"
                alt="Live chat by SightMax"></a></td></tr><tr><td>
            <a href="http://www.sightmax.com"><font color='#000000'><span style='font-size: 9px;
                font-family: Arial, Helvetica, sans-serif'>Live Chat by <font color='#1071D1'>SightMax</font></span></font></a>
            </td><!-- /SightMax Live Chat and Live Help icon v1.0 --></tr>
        </table>
    <!-- end of chat tag -->

You can place the LINK from the chat button javascript into an iFrame:
<iframe src="http://www.mywebworld.com/exampledomain/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=105&siteID=200&queueID=401" width="490" height="404" scrolling="No" frameborder="0"></iframe>
This is an example. You should use your own link from your own chat button javascript.



Article Details
Article ID: 389
Created On: 10 Mar 2010 02:38 PM

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