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Support Center » Knowledgebase » 550 You must SMTP Authenticate before sending to user@domain.com
 550 You must SMTP Authenticate before sending to user@domain.com
Solution ERROR:

*** This message was automatically generated by the MailMax Error Responder***

Sorry, your message from <hello@domain.com> to <test@user.com> could not be delivered.

The specific error is:
550 You must SMTP Authenticate before sending to test@user.com
This is permanent error, and the message will not be retried any further.

-------------------------------

The user needs to make sure that 'My outgoing server (SMTP) requires authentication' is turned ON in their mail client.

- OR -

You can override specific IP's:

1. Open the MailMax Admin.
2. Expand The Connection Manager.
3. Click on a Connection (Lightning bolt).
4. Click the 'System Settings' button.
5. Go to the 'Connection Control' tab.
6. Click 'Add...'.
7. Enter the IP address.
8. Click 'Trusted'.

This IP does not have to authenticate now.


Article Details
Article ID: 223
Created On: 14 Jun 2006 02:20 PM

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