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Register Register a new account to submit new Tickets or manage subscriptions. Submit a Ticket Submit a new issue to a Department. Knowledgebase View categorized listing of all common frequently asked questions. Troubleshooter Take a step-by-step tour to find the solution to all your issues. Popular Knowledgebase Articles Views  Directory Listing Denied: This Virtual Directory does not allow contents to be listed. 116108  A potentially dangerous Request.Form value was detected from the client (txbFrom="...m Taylor 33053  I am getting the message "CS0016: Could not write to output file 'c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\application1\c11b43f6\cf3ec03\rizcntet.dll' . The directory name is invalid." 23618  Why do I see the error "500 Syntax Error, Command unrecognized: XXXX" 12520  SMTP error reply codes 11169  Login failed for user 'sa'. Reason: Not associated with a trusted SQL server connection. 7298  How do I determine which version of the .NET framework I am running? 7093  Reference: HTTP Error Codes 6769  Unable to send message (503 Error: nested MAIL command) 6641  Can I change my port settings? 6618  What is ETRN and how does it work? 6436  I installed .NET before installing IIS and now my ASPNET user does not exist? - HOWTO: Repair IIS Mapping After You Remove and Reinstall IIS 5839  ASP.NET Does Not Work with the Default ASPNET Account on a Domain Controller. 5674  501 HELO rejected, your site is banned because it is on the Open Relay list at or.orbl.org 5518  550 5.7.1 Unable to relay for user@domain.com when sending to an email acount on MailMax 5424  0x8004210A, 0x800CCC0B, or 0x8004210B Error Message 5380  I am getting the error: "550 relaying mail to account@externaldomain.com is not allowed, server IP configured to allow local mail only." when sending email to external domains with MailMax/WEB. 5197  Can I create an email address within a domain that can be setup to receive all email sent to accounts valid and invalid on that domain? (ex. Catchrest/Catchall Account) 5137  During installation I get "error 1609", and says ASP.NET/machine name can not be found/proper securities could not be placed. 5114  What is a good open relay list that I can use with MailMax? How does the open relay check in MailMax 5.5 work? 5084  After I delete messages in MailMax/WEB, followed by reading a new message, I hit the browser back button and it deletes new unread messages. How can I fix this? 5062  Can I change my user password in MailMax/WEB? 4988  I keep getting HTTP Error 404 - File or directory not found when trying to browse to MailMax Web. 4881  How do I install a MailMax Backup Server? 4731  Unable to send message (503 5.5.2 Sender already specified) 4700  HTTP 500 - Internal server error / Server Application Error 4603  After installing .NET v1.1 SP1, WebAdmin 5.5 no longer allows users to login 4594  I am getting the message Server Application Unavailable 4466  Cannot insert duplicate key in object 'Connections' 4413  You are not authorized to view this page: HTTP Error 403 - Forbidden 4306  Allowing IP litteral Email 4247  Why is the mail being processed slowly? 4154  550 You must SMTP Authenticate before sending to user@domain.com 4073  Why do I receive the error Insert Error: Column name or number of supplied values does not match table definition when trying to add a user to WebAdmin? 3990 Latest Knowledgebase Articles Date Added  The pipe name could not be obtained for the pipe URI: Access is denied - IIS7 23 Aug 2010 09:32 AM  SightMax 7.1 - Monitor and Chat button avascripts conflicting with website 06 Aug 2010 07:31 AM  This collection already contains an address with scheme http. There can be at most one address per scheme in this collection. SightMax Version 7 and 7.1 Error 21 Jul 2010 01:09 PM  SightMax 7.1 Server Installation on Servers with .NET 4.0 Framework - Unrecognized attribute ‘targetFramework’ 4.0 error 21 Jul 2010 12:14 PM  SightMax 7.1 - HTTP Error 500.21 - Internal Server Error Handler 29 Jun 2010 11:51 AM  SightMax 7.1 Browsing the SightMaxWebServices.svcan error occurred creating the configuration section handler for could not load type system.security.authentication.extendedprotection.configuration 24 Jun 2010 09:45 AM  SightMax Service Error when restart - 'webHttp' is not registered in the collection at system.serviceModel/extensions/behaviorExtensions 24 Jun 2010 08:29 AM  SightMax Server Installation issues with Helm 23 Jun 2010 01:24 PM  Error pagehandlerfactory-Integrated has a bad module 21 Jun 2010 12:49 PM  SightMax 7 Live Chat - How to customize the Offline Survey message (font, text) 18 May 2010 02:55 PM  How to make the Radiobutton Label white in the PostChat Survey in SightMax 7 14 May 2010 09:32 AM  SightMax 6 - Chat button icons not showing - maxReceivedsMessageSize too small 08 Apr 2010 11:15 AM  AddressAccessDeniedException - The pipe name could not be obtained for net.pipe://localhost/service/VisitorChat - Helm 30 Mar 2010 07:33 AM  SightMax 7 - Embedded Chat window - How to embed a chat window 10 Mar 2010 02:38 PM  SightMax 7 Live Chat - Cannot add duplicate collection entry of type 'add' with unique key attribute 'name' set to 'ScriptModule' 05 Mar 2010 12:48 PM  SightMax Installable Server 7.1 - Live Chat Server with SQL 2005 Express- Full Installation Guide 2008 01 Mar 2010 05:00 PM  SightMax Installable Server 6.0 - Video installation tuturial 04 Dec 2009 10:17 PM  SightMax Operator Console - Geolocation fix for Windows 7 64 bit machines 03 Dec 2009 10:10 AM  Operator console doesn't play the new chat request notification 03 Nov 2009 10:49 AM  How to migrate your SightMax Server - SightMax Installable Server 6.0 migration 23 Oct 2009 01:32 PM  SightMax 6.0 - Redirect the PostChat Survey 01 Oct 2009 07:40 AM  SightMax 6.0 - Error while deleting Queue 14 Aug 2009 09:07 AM  Disable PostChatSurvey in SightMax 6.0 without submitting the form 20 Jul 2009 11:55 AM  Click to Call Feature – an easy way to set it up using the SightMax Live Chat Software 06 Jul 2009 04:06 PM  How to disable the IIS isolation mode - SightMax Live chat 16 Apr 2009 12:12 PM  How to register your SightMax Installable Server on a Windows 2008 Server - Disable IPv6 23 Mar 2009 12:32 PM   Upgrading from SightMax 2.0 to SightMax 6.0 02 Mar 2009 01:41 PM  Windows 2008 - The pipe name could not be obtained for the pipe URL 04 Feb 2009 01:51 PM  SightMax 6.0 Troubleshooting - 404 Not found - How to add the SVC extension 21 Jan 2009 08:18 AM  Login [Lost Password]  Email: Password: Remember Me:    Search -- Entire Support Site -- Knowledgebase Troubleshooter

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